Legal Documents
Agreements and policies governing the use of Tacitus Systems services.
Master Service Agreement
The governing agreement for all Tacitus Systems services, including Cloud Bridge and Cortex.
Privacy Policy
How Tacitus Systems collects, uses, and protects personal data when you interact with our website and services.
Data Processing Addendum
GDPR-compliant data processing terms governing how Tacitus Systems processes customer data as a data processor.
Security Addendum
Technical and organizational security measures implemented by Tacitus Systems to protect customer data.
AI Policy
Tacitus Systems' policy on AI model training, data usage for model improvement, and customer data protections.
Acceptable Use Policy
Permitted and prohibited uses of Tacitus Systems services, infrastructure, and AI capabilities.
Support & SLA Terms
Service level agreements and support terms including response times, uptime commitments, and escalation procedures.
Hardware Lease Terms
Terms and conditions governing the lease of Cortex appliances, including maintenance, upgrades, and return policies.